Community Guidelines
Nediva exists to help verified nonprofits build lasting relationships with the people who support them. These guidelines describe what kind of content and behavior keeps the platform safe, trustworthy, and useful for everyone — donors, nonprofit operators, and the people their work benefits.
These guidelines apply to everything on Nediva: posts, comments, campaign pages, profile photos, dedications, donation messages, and any other content you create or share.
What we welcome
- Honest impact updates. Show the work, name the progress, share the photos. Specific is better than abstract.
- Real campaign asks. Tied to a real outcome, with a clear goal and an honest deadline.
- Donor stories that respect dignity. Stories that honor the people being helped, with their consent where they are identifiable.
- Conversation. Nonprofit teams responding to donors, replying to gifts, saying thanks like they mean it.
What we don’t allow
These are the categories that will get content removed and, for repeat or egregious violations, accounts suspended or permanently banned. Most of this is restated from §6 of the Terms; we put it here in plain English too.
Misleading fundraising
- Fabricated beneficiaries, inflated goals, or fake progress numbers.
- Soliciting for an organization without authorization to act on its behalf.
- Impersonating another nonprofit, person, or brand.
- Misrepresenting your tax-exempt status. (We verify against IRS Pub. 78 at onboarding and weekly thereafter.)
Harmful content
- Sexually explicit content, including in photos and video.
- Graphic violence, gore, or content that glorifies harm.
- Hate speech targeting protected characteristics — race, ethnicity, religion, gender, sexual orientation, disability, national origin.
- Threats, harassment, or coordinated targeting of any individual or group.
- Content that sexualizes, endangers, or otherwise harms minors. This is a hard line; we will report apparent violations to the National Center for Missing & Exploited Children (NCMEC) as required by 18 U.S.C. §2258A.
- Promotion of self-harm, suicide, or eating disorders.
- Promotion of violence, terrorism, or illegal activity.
Platform abuse
- Spam, scraping, bot networks, or attempts to manipulate platform metrics or recommendations.
- Circumventing platform fees by directing donations off-platform for the sole purpose of avoiding the fee.
- Using the Service to test, probe, or attack our infrastructure.
- Sharing or selling account access.
How enforcement works
Two layers. Automated: every post, comment, and donation message passes through a profanity filter and an OpenAI content-moderation check before it appears anywhere on the platform. Media uploads are checked for known harmful content. Human: anything that fails an automated check, or anything a user reports, goes into our admin review queue. We review in chronological order and respond to most reports within 24 hours.
When we take action, the possibilities are: leave content up (no violation), label it, remove it, suspend the posting account temporarily, or permanently remove the account and any associated nonprofit profile. Every admin action is logged in an internal audit trail. Repeat or egregious violations skip the gradual ladder and go straight to permanent removal.
If you believe a moderation decision was wrong, reply to the notification email and we will review it. Decisions are made by humans and humans make mistakes.
Reporting content
Anyone signed in can report a post, comment, profile, or nonprofit page using the “Report” option on the menu attached to any piece of content. You don’t need to give a reason beyond selecting a category, but free-text context helps us review faster.
If you want to report something urgent that endangers a person right now — including potential child safety issues — email safety@aishtamidhats.com and we’ll route it to a person, not a queue.
Copyright (DMCA notice)
If you believe content on Nediva infringes your copyright, you can send a takedown notice that complies with 17 U.S.C. §512(c)(3) to our designated agent:
DMCA Designated Agent
Email: dmca@aishtamidhats.com
Postal: Nediva, Inc. · 1968 S La Cienega Blvd #345 · Los Angeles, CA 90034 · USA
A valid notice must include: (1) a physical or electronic signature of the copyright owner or authorized agent; (2) identification of the copyrighted work; (3) the URL of the allegedly infringing material; (4) your contact information; (5) a good-faith statement that the use is not authorized; and (6) a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner. We respond to valid notices promptly and forward them to the affected user, who may file a counter-notice under §512(g).
Changes
We will update these guidelines as the platform grows. Material changes will be announced by email or in-app notice before they take effect.
Contact
General questions about these guidelines: hello@aishtamidhats.com.